Reference

lionkasino Privacy Policy: What We Collect and Why

The lionkasino Privacy Policy sets out exactly what personal data we collect when you open an account, how we store it, and the steps we take to keep…

Account data collected at registrationDANA, OVO, GoPay and QRIS transaction recordsCookie and session dataData deletion requests acceptedEncrypted data storage

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What Personal Data lionkasino Holds About You

lionkasino Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, phone number and the payment method you link — whether that is DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer through BCA, BRI, Mandiri or BNI. We log transaction timestamps and amounts

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to verify deposit and withdrawal status. Device identifiers and browser session data are recorded to detect unauthorised access to your account. We do not sell your personal data to third parties. Access to this data is limited to our internal operations team and, where required, payment
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processors who clear your wallet transactions. Your use of our services and our handling of your data depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About a Privacy Request

If you want to request a copy of your data, ask us to correct an error, or submit a deletion request, our support team is reachable through three direct channels.

Live Chat Available around the clock directly inside your account dashboard. Submit a privacy request and receive an acknowledgement reference number within minutes.

Email Support Send detailed data requests or correction notices to our dedicated privacy email. Responses are delivered within one to two business days for standard requests.

In-Account Help Centre Navigate to the Help section after login, select Privacy and Data, and submit a structured form. Tracking your request status is available on the same page.

HOW WE HANDLE DATA

Six Data Practices We Keep Consistent

Our data handling practices are shaped around the account flow Indonesian members use daily — from phone verification at registration to payment receipt checks after a DANA or GoPay deposit.

Phone Verification

We verify your mobile number before granting account access. This step ties your identity to one account and prevents duplicate registrations linked to the same DANA or OVO wallet.

Cookie Policy

Session cookies keep your lobby state intact between pages. Analytics cookies measure which game categories — such as slots or live tables — are opened most, and you may opt out via your browser settings.

Payment Record Retention

QRIS, virtual account and bank transfer records are retained for a minimum period required by financial compliance rules. After that window, you may request deletion through our Help Centre form.

Account Security Measures

We encrypt data in transit and at rest. Suspicious login attempts — for example, a new device accessing your account from an unrecognised location — trigger an automatic verification step before access is restored.

Third-Party Data Sharing

We share your data only with payment processors needed to clear DANA, OVO, GoPay and QRIS transactions. No marketing partners receive your personal details without your explicit consent.

Data Correction and Deletion

You may request that we correct inaccurate profile data or delete your account record entirely. Deletion requests are processed within seven business days, subject to any retention obligations under applicable rules.

Common Questions About the lionkasino Privacy Policy

The questions below address what Indonesian account holders most often ask about data collection, storage and rights under the lionkasino Privacy Policy. If your question is not covered here, use live chat or the in-account Help Centre to raise it directly.

We collect your name, email, phone number and the payment method you link — DANA, OVO, GoPay, QRIS or a bank transfer option. Device identifiers are also logged to secure your account against unauthorised access.

Yes. Transaction timestamps and amounts for all wallet deposits and withdrawals are stored to let you verify payment status and to meet applicable financial record-keeping requirements. You may request a summary through the Help Centre.

Session cookies maintain your lobby state so you do not lose your place when switching between slots and live tables. Analytics cookies track which game categories are opened most. You can disable non-essential cookies in your browser settings.

Yes. Submit a deletion request via the Privacy and Data form in the Help Centre. We process requests within seven business days, though certain payment records must be retained for a minimum period where local law requires it.

Access is restricted to our internal operations team and payment processors who handle DANA, GoPay, QRIS and virtual account clearing. No third-party marketing companies receive your data without your explicit prior consent.

Open the Help Centre after login, select Privacy and Data, and submit a correction request describing the inaccuracy. Our team aims to apply verified corrections within two business days and will confirm the change by email.

Our policy applies consistently to all accounts. Access to certain features depends on local law, and any data-handling obligations we follow are aligned with the rules applicable in your region at the time of use.

lionkasino Privacy Policy: What We Collect and Why

How to Reach Us About a Privacy Request

Six Data Practices We Keep Consistent

Phone Verification

Cookie Policy

Payment Record Retention

Account Security Measures

Third-Party Data Sharing

Data Correction and Deletion

Common Questions About the lionkasino Privacy Policy

01 What personal data does lionkasino collect when I register?

02 Does lionkasino store my DANA or OVO transaction history?

03 How does lionkasino use cookies on my device?

04 Can I request deletion of my lionkasino account data?

05 Who at lionkasino can access my personal information?

06 How do I correct an error in my lionkasino account profile?

07 Does the Privacy Policy apply differently depending on my location in Indonesia?

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