Reference

lionkasino Terms & Conditions You Should Read First

Before you open your lionkasino account, these Terms & Conditions set out exactly what you agree to — covering how your account works, which payment rails are active…

Account eligibility depends on local lawDANA, OVO, GoPay & QRIS coveredBank transfer & virtual account rules24-hour support pathClear account-closure procedure

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What These Terms Cover and How They Apply

lionkasino Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern every interaction you have with our platform — from the moment you submit your phone number for verification through to the point you request a withdrawal via bank transfer or QRIS. By completing registration, you confirm that you have read and

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accepted the full Terms & Conditions as they appear here. Use of our lobby, including Speed Blackjack and Wild Bandito, is subject to these rules. Eligibility and access to specific features depends on local law in your region, and we may update these terms when regulatory
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or operational circumstances change. We will notify you of material changes by email or in-platform message before they take effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Our live-chat team is available 24 hours a day, seven days a week. If a clause in these Terms & Conditions is unclear, start a chat session from any lobby page and a support agent will respond within two minutes.

Email Support Send a detailed query about account rules, payment eligibility or term changes to our support address. We aim to reply within four hours and always reference the specific clause you raised so there is no ambiguity.

In-App Message While logged in on mobile, tap the Help icon to send a direct in-platform message. This channel also lets you attach screenshots of any transaction receipt or account-status screen relevant to your Terms & Conditions question.

HOW WE HANDLE POLICY

Six Ways We Keep These Terms Transparent

Our approach to these Terms & Conditions is built on giving you clear, checkable commitments — not vague phrases.

Account Data Retention

We retain your account data for as long as your account is active and for the period required where local law permits. You can request a summary of stored data by contacting our support team via live chat.

Cookie Policy

We use session cookies to keep your login active across the lobby and analytics cookies to improve page load on mobile. You can adjust cookie preferences in your account settings without losing payment-method data.

Account Security

Phone-number verification is required before your account becomes active. If you suspect unauthorised access, our 24-hour live chat can freeze your account within minutes — protecting your DANA or OVO wallet link.

Payment Data Handling

Wallet credentials for GoPay, OVO and DANA are never stored in plain text on our servers. QRIS transaction references are retained solely to resolve any payment-status disputes you raise within 30 days.

Term-Change Notification

When we revise these Terms & Conditions, we post the updated version here and send a notification to your registered email address at least 72 hours before the changes take effect.

Requesting a Term Change

If you believe a specific clause is being applied incorrectly to your account, email us with the clause reference and your account ID. We review every request and respond in writing within two business days.

Common Questions About lionkasino Terms & Conditions

Below are the questions we receive most often about our Terms & Conditions — from account eligibility through to payment rules and how to dispute a clause. Each answer points to a specific step or contact path so you are never left searching.

These Terms & Conditions apply to every account holder who accesses our platform where local law permits. If you are located in a region where access depends on local law, specific sections may not apply to you — contact our live chat for clarification.

Our Terms & Conditions cover all active payment rails: DANA, OVO, GoPay, QRIS, bank transfer via BCA, BRI, Mandiri or BNI, and virtual account. Each method has its own processing clause — review the Payments section for the relevant rule before transacting.

We do not make changes without notice. Material updates are communicated by email and in-platform message at least 72 hours in advance. Minor corrections such as typos or link fixes may be made immediately, but your core account rights do not change.

Send a request via live chat or email with your account ID. We will provide the version you accepted at registration as a PDF within one business day. This is useful if you joined from Denpasar or Makassar and need a record for your files.

Depending on the nature of the breach, we may restrict specific features, suspend your account temporarily or close it entirely. We will always contact you via your registered email before taking action, except in cases of suspected fraud.

Yes. Our general Terms & Conditions apply across all lobby areas. Individual game studios — including those running Rocket Crash and Royal Fishing — may also publish their own round-level rules, which are linked from within each game interface.

Email our support team with the clause number, your account ID and any transaction references. We acknowledge every dispute within 24 hours and aim to resolve it within two business days. Live chat is available around the clock if the matter is urgent.

lionkasino Terms & Conditions You Should Read First

How to Reach Us About These Terms

Six Ways We Keep These Terms Transparent

Account Data Retention

Cookie Policy

Account Security

Payment Data Handling

Term-Change Notification

Requesting a Term Change

Common Questions About lionkasino Terms & Conditions

01 Who do these lionkasino Terms & Conditions apply to?

02 What payment methods are covered by the Terms & Conditions?

03 Can lionkasino change the Terms & Conditions without warning?

04 How do I request a copy of the Terms & Conditions I agreed to?

05 What happens to my account if I breach the Terms & Conditions?

06 Do the Terms & Conditions cover game-specific rules like Rocket Crash or Royal Fishing?

07 How do I formally dispute how a term has been applied to my account?

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